Frequently asked questions
BucketMate works with any S3-compatible provider. We have specific optimized support for AWS S3, Cloudflare R2, Backblaze B2, DigitalOcean Spaces, MinIO, Supabase Storage, and more coming soon.
Your S3 credentials are stored securely on your local machine and never transmitted to our servers. All bucket operations happen directly between your machine and your storage provider. BucketMate only contacts our servers for license activation (Polar) and optional error reporting (Sentry).
Yes, you can connect multiple S3-compatible accounts. Each account's credentials are stored securely on your local machine.
All operations that supported by your S3 provider are available in BucketMate. You can create, rename, delete, and move files and folders.
Yes, BucketMate offers a free forever plan with limited features. All features are available with Pro plans.
BucketMate uses a one-time payment model. Buy once and get lifetime access to the app, including all current and future features. No recurring fees.
Yes, we offer a 7-day money-back guarantee. If BucketMate doesn't meet your expectations, just email us at support@bucketmate.app and we'll refund your purchase without needing to provide a reason.
No. All current and future features are included in your one-time purchase. Free automatic updates are included.
Yes, if you purchase the Universal License! The Universal License allows you to use the same license key to activate both the macOS native app and the Web version on up to 5 devices in total. The standalone macOS and Web licenses are separate keys and only work on their respective platforms (up to 2 devices each).
Go to Polar customer portal, then log in with your purchased email to access the license management dashboard where you can deactivate devices.
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